Hiring Guide For NYC Restaurants - Hiring challenges in New York City restaurants. Restaurant owners have more applicants than job openings but still have trouble recruiting staff. Some employers use employee referral programs in order to attract new employees and encourage them to stay. The city's economy has rebounded, yet restaurants and bars still require assistance to thrive. Many key workers left during the pandemic outbreak while others may simply have sought higher paying jobs elsewhere.
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New York City restaurants can be a difficult place to work. Employees are often required to work late into the night and early in the morning, which can be exhausting. They also compete with each other for shifts. As a result, many restaurants find it challenging to retain staff as well as recruit new ones.
Restaurants have long been at the center of worker shortage complaints, with unfilled job vacancies numbering in the millions--particularly within the service industry. Yet some owners continue to struggle in hiring even after raising wages and offering bonuses as incentives to employees.
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Restaurant owners were able to hire more staff and increase employee hours after COVID-19 restrictions ended. However, progress was hampered by the lingering effects of pandemic and ongoing challenges faced by both workers and restaurant owners. These include low wages, tip inequities and limited or no benefits.
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Samantha DiStefano, of Brooklyn, must close Mama Fox Restaurant & Bar on Sunday evening through Monday because she cannot find enough staff. Susan Povich, of Red Hook, must reduce the number of tables at her Lobster Pound Restaurant to avoid customers being turned away. These owners believe that some workers have simply left the industry and are now working in other fields.
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But New York City workers face added pressures from working in one of the world's most work-oriented cities: professionalism is expected and long hours are commonplace, particularly for junior employees in finance, consulting, law and tech fields. Commuters spend most of their weekday time in offices; giving restaurants and bars just a small window of opportunity for customer acquisition during weekdays.
Due restaurant job search to the three-day week, many restaurants have implemented a shift schedule and launched campaigns that aim to attract customers on Mondays or Fridays - usually the busiest day for restaurants and hotels.
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New York restaurants allow split shifts; however, if an employee works more than 10 hours in one day they are eligible for differentiated pay - an extra hour of minimum wage must be added on top of their base hourly pay rate. Restaurants can pay their staff on a biweekly, weekly or monthly basis. They must inform employees when their wages are due.
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NYC workers enjoy a wide range of benefits in this city. NYC offers its workers a wide range of benefits, from health insurance plans to professional development.
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New York City restaurants are an integral component of cultural diversity and an economic driver. The industry is not without its challenges, both for employees and owners. Employees are faced with low minimum wages, tips and inequities regarding race/gender, job instability, and thin profit margins. Owners also face issues such as reliance on third-party delivery services, high operating costs, competition, soaring rents, rising labor regulations, among others.
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The slow pace of restaurant hiring is a reflection of larger issues in the labor market. Many workers are clinging to the weekly federal unemployment benefits which will expire in September, while others have opted out of service industry employment altogether. This explains why restaurants face a shortage of workers even though unemployment rates are declining.
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Contrary to many industries, most restaurant employees do not receive health insurance or paid sick leave, nor rest breaks from their employers. If a host works from 11 a.m. to 3 p.m. before taking two hour break before returning at 5 pm for five more hours until 10 pm then resumes working from five pm until ten pm then the restaurant owes nine hours plus one minimum wage even though they only worked ten total hours!
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Restaurants rely heavily on workers, yet often don't provide them with enough wages and hours to support themselves and their families. This was true before and during the COVID-19 pandemic; today restaurant workers continue to experience below cost-of-living wages and tips as well as inadequate (or no) benefits and race/gender discrimination as well as job instability; restaurant owners must battle thin profit margins, high costs, competition from third party delivery services as well as an increasing need for digital innovation.
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Restaurant careers can be notoriously competitive environments for newcomers to enter. Experienced servers who look to increase income or advance in their careers often face fierce competition when trying to break in as servers themselves.
Many restaurateurs have difficulty finding employees because of low pay in comparison to other industries. They also report that young talent prefers to live at home with their families and is resistant to moving to cities.
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Most New York City restaurants fail to pay enough wages on minimum wage or below to support families on an income of the minimum wage or below. Employers often avoid health insurance obligations by scheduling employees to work only 28-29 hour per week to get as close to full-time eligibility as possible. This is an indication of how little value many restaurants place on their workers.